HBH is dedicated to providing a safe and secure environment for our staff, volunteers and the people who may engage with our service.
To do this, as an organisation we follow strict guidelines that are set within our policies and procedures.
we believe that it’s important to be transparent
Regularly reviewed and updated as we develop
Policies vs Procedures
Policies are clear, simple statements of how we intend to conduct our services, actions or business. They provide a set of guiding principles to help us with decision making.
Procedures describe how each policy will be put into action in our organisation. Each procedure should outline:
Who will do what
What steps they need to take
Which forms or documents to use
Everybody has the right to be safe no matter who they are or what their circumstances. Safeguarding is about protecting everyone from harm, abuse or neglect. This includes the residents and clients we work with, staff and volunteers.
Our approach to safeguarding includes clearly assessing risks and taking actions to mitigate these risks.
We believe that effective safeguarding also looks beyond traditional notions of harm and abuse, we also take into consideration health and safety, and other ways to ensure the health and wellbeing of our volunteers, residents and clients.
Help Bristol’s Homeless Charity (HBH) are committed to eliminating discrimination and encouraging diversity amongst staff, volunteers, residents and clients so that everyone feels respected and able to give of their best. HBH acknowledges and promotes the differences between individuals and values a diverse contribution of skills, abilities and experience.