Help Bristols Homeless (referred to as us or we) is a Company Limited by Guarantee registered in England & Wales (registration no. 10763999). We operate the website Help Bristols Homeless (the Website). These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.
These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 6, ‘Regular Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.
(1) The donation services
We will use your donation at our discretion but within our stated charitable objectives.
All payments through the Website are to be made by payment card.
Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services providers. By confirming that you wish to proceed with your donation you authorise them to request funds from your credit or debit card provider.
(2) Unauthorised card use
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.
(3) Information from you
Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.
When you submit your payment details, these details will be transferred to our payment provider, and your payment data will be collected and processed securely by them.
(4) Refund policy
If you make an error in your donation please contact us either by email at firstname.lastname@example.org.
(65 Regular donations
These Donation Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a regular donation. When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.
By confirming that you wish to proceed with a regular donation you authorise our payment service provider Sagepay to request funds from your credit or debit card on the day of each month that you set.
To cancel your regular donation please contact us at email@example.com.
We reserve the right to amend these Donation Payment Terms and Conditions at any time.
These Donation Payment Terms and Conditions are governed by English law and are subject to the exclusive jurisdiction of the English courts.